Af-Soomaali – Siyaasadda Gaarsiinta (Shipping & Delivery Policy)
Ku saabsan siyaasaddan:
Siyaasaddan waxay qeexaysaa sida Sahlan Mart u maamusho dirista iyo gaarsiinta alaabta si macaamiisha loogu keeno adeeg degdeg ah, ammaan ah, iyo hufan.
1. Waqtiga Gaarsiinta
- Dalabyada gudaha Soomaaliya waxaa badanaa la gaarsiiyaa 2 ilaa 5 maalmood shaqo.
- Dalabyada caalamiga ah waxay qaadan karaan 7 ilaa 15 maalmood shaqo, iyadoo ku xiran meesha iyo adeeg bixiyaha gaarsiinta.
- Waqtiga gaarsiintu wuu is beddeli karaa xilliyada mashquulka ah ama xaaladaha degdegga ah.
2. Kharashka Gaarsiinta
- Kharashka gaarsiinta waxaa lagu soo bandhigayaa inta lagu jiro dalbashada (checkout).
- Qiimaha wuxuu ku xirnaan doonaa miisaanka, meesha loo dirayo, iyo nooca adeegga la doortay.
- Dalabyo waaweyn ama gaarsiisyo fog fog waxaa laga yaabaa in lagu daro khidmad dheeraad ah.
3. Raadinta Dalabka (Tracking)
- Marka dalabka la diro, macmiilka waxaa loo soo diraa nambar raadraac (tracking number).
- Nambarkan waxaa lagu raadin karaa bogga Track Order ee Sahlan Mart.
4. Dhibaatooyinka Gaarsiinta
- Haddii dalabka uu daaho ama lumo, fadlan la xiriir adeegga macaamiisha: support@sahlanmart.com.
- Sahlan Mart mas’uul kama aha dib u dhac ka dhasha ciwaan aan sax ahayn ama macluumaad aan dhameystirneyn oo uu bixiyay macmiilku.
5. Soo Celinta iyo Beddelka Alaabta
- Haddii alaabta timaaddo dhaawacantay ama aan ahayn tan saxda ah, waxaa lagu soo celin karaa ama lagu beddeli karaa iyadoo la raacayo Refund & Return Policy.
6. Xiriirka iyo Taageerada
Su’aalo ama cabashooyin la xiriira gaarsiinta, fadlan nala soo xiriir:
📧 support@sahlanmart.com
🌐 www.sahlanmart.com
🔵 English – Shipping & Delivery Policy
About this policy:
This policy outlines how Sahlan Mart manages product shipping and delivery to ensure fast, reliable, and secure service for all customers.
1. Delivery Time
- Domestic (Somalia) deliveries are completed within 2 – 5 business days.
- International deliveries may take 7 – 15 business days, depending on location and courier.
- Delivery times may vary due to weather, customs, or peak periods.
2. Shipping Costs
- Shipping costs are shown at checkout.
- Charges depend on product weight, destination, and chosen delivery method.
- Large or long-distance shipments may have additional fees.
3. Order Tracking
- Once your order has shipped, you’ll receive a tracking number via email or SMS.
- Use this number on our Track Order page to monitor your shipment.
4. Delivery Issues
- If your order is delayed or missing, please contact support@sahlanmart.com.
- Sahlan Mart is not responsible for issues caused by incorrect or incomplete shipping details provided by the customer.
5. Returns & Replacements
- If an item arrives damaged or incorrect, it can be returned or exchanged as per our Refund & Return Policy.
6. Contact
For shipping-related questions:
📧 support@sahlanmart.com
🌐 www.sahlanmart.com